 |
| My strengths
are: |
| A passion for clear and
concise communication |
| Well-versed in structured
writing, information chunking, SGML, XML |
| A comprehensive understanding
of digital and analog systems |
| Ability to rapidly learn
new technology and tools |
| A steady, lets-get-the-job-done
attitude |
| Deep enjoyment of people
interaction and team synergy |
| My work goals are to support my development team,
and to support my fellow communicators who are working to describe,
market, and document our products. Also, I advocate on behalf of our
users regarding interface and documentation usability.
My payoff comes when our product development cycle results in profit
and satisfaction for all involved. |
|
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Summary
|
Senior writer/editor, experienced in creating manuals, online help, marketing
communications, and web-based communications for complex computer applications.
Also skilled in managing projects to meet deadlines. Extensive technical/tools
training and expertise.
|
Experience
|
Principal
2001 to present
The Clear Explanations Group |
I develop technical
communications, marketing communications, corporate communications,
advertising copy, and web-based communications. |
|
Senior Information Developer
1998-2001
Tivoli Systems
|
Lead writer coordinating the work of two other writers in creating user
manuals, reference manuals, and online help for Tivoli Security Management
software (roughly a 2000 page document set). Used Framemaker + SGML to
create structured documents that conform to the IBMDOC DTD, which facilitates
translation into 18 languages at IBM translation centers. Created separate
documentation for NT and Unix platforms, Windows 2000, OS/390, AS/400,
NetWare, and OS/2.
|
|
Information Developer
1995-1998
BMC Software
|
Created and maintained comprehensive online help for the Patrol®
database management utilities for both Sybase and Microsoft SQL Server.
Also wrote and maintained overview and tutorial manuals, and worked on
mainframe (MVS) data migration project. Used RoboHelp/Microsoft Word for
online help, Framemaker for manuals.
|
|
Information Developer
1985-1995
Schlumberger Well Services
|
Lead Writer, GeoFrame ProjectGeoFrame is a graphics intensive application
platform for the analysis of wireline and seismic oilfield data. Originally
developed under Unix on Sun SPARC systems, it is also ported to IBM 6000
and Windows NT systems. System code is written in C++, C, and Fortran,
the database is Oracle. The complete document set exceeded 7000 pages.
My duties:
| Hired, trained, and supervised contract writers
|
| Developed technical requirements, programming manuals,
user manuals, and hardware guides for the system and applications.
|
| Designed and implemented the GeoFrame hypertext online help system
using FrameViewer |
| Developed technical marketing materials for GeoFrame |
| Assisted in making the GeoFrame document set available via the internetscripted
HTML, used Mosaic as browser |
| Assisted in achieving ISO 9000 compliance for Schlumberger |
| Provided Framemaker support for GeoFrame project engineers |
| Provided extensive technical editing for engineering documents |
| Created materials for programmer training classes |
| Produced videos of product demos and user training sessions |
| Developed manuals for VAX/VMS data interpretation system |
| Developed manuals for LISP-based data interpretation
system designed to support expert system artificial intelligence |
|
|
Technical Writer
1985
Texas Instruments
|
Wrote sections of the TI Business Systems 300 and 800 computer maintenance
manuals and 855 and 865 printer manuals.
|
|
Engineering Assistant
1984
Intel Corporation
|
Software Administrator, Austin Systems Development Group.
Duties were: Integration of C code output from eight programmers working
under Zenix (a Unix look-alike). Control of source code, compilation and
generation of all executable code, kept Speech Based Information System
(iSBIS) project software library. Tested and distributed of beta versions,
extensive testing of final product. Also assisted in product demonstrations
and technical marketing.
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Tools
|
- UNIX, Linux, Windows, Mac, MVS
- Familiar with SGML, HTML, XML, SQL, C, C++, Java, Fortran, Lisp
- Framemaker, Frame + SGML
- Xmetal (XML editor)
- MS Office, FrontPage, Project
- RoboHelp
- Javadoc
|
- Dreamweaver/Fireworks
- Photoshop/Imageready
- Flash
- Homesite
- Paint Shop Pro
- Adobe Illustrator
- Corel Draw/Paint
- Adobe Acrobat
|
Education
|
|
BLS (Bachelor of Liberal Studies)
St. Edwards University, Austin, TX
Major: Electronics Technology
Minor: English Writing
AAS Lamar University, Beaumont, TX
Major: Electronics Technology
GPA 3.9 on a 4.0 scale
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Austin Community Access video production and editing classes
IBM "Java for Professionals" 16 week programming class
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Associations
|
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Senior Member, Society for Technical Communications
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